How We Collect, Use, and Protect Your Business Data
JewelryWorld.in is committed to the responsible, transparent, and lawful handling of all partner and business data entrusted to us. This Privacy Policy outlines how we collect, process, store, share, and protect information submitted by trade buyers, sourcing partners, export clients, and other business contacts who interact with our platform. We treat all commercial data with the highest level of confidentiality and professional discretion, recognising that the information our partners share with us is commercially sensitive and critical to their business operations. By engaging with JewelryWorld.in — whether through inquiry submission, order placement, sample requests, or export documentation — you acknowledge and agree to the data practices described in this policy.

1. Information We Collect
We collect business-essential information required for transactional and operational purposes. This includes your company name, registered business address, GSTIN and other tax identifiers, names and contact details of authorised representatives, email addresses, phone numbers, shipping and billing addresses, order histories and product specifications, contractual documentation, and payment records. For export clients, we additionally collect import-export code (IEC) numbers, destination country details, and international banking information required for cross-border transaction documentation. We also collect operational data generated through our interactions with you — inquiry logs, quotation records, shipment tracking data, quality inspection reports, and communication histories — maintained for order fulfilment, dispute resolution, quality management, and audit support.

2. How We Use Your Information
Information collected by JewelryWorld.in is used exclusively for the following business purposes: processing and fulfilling purchase orders and inquiries; generating commercial invoices, delivery notes, and export documentation; coordinating shipment logistics and third-party carrier handovers; maintaining account records for repeat buyers; communicating order status updates and dispatch notifications; resolving claims and disputes; and conducting internal analysis to improve our product catalogue, procurement efficiency, and service quality. We may use aggregated, non-identifying data for internal market research and catalogue planning. We do not use personally identifiable partner data for external marketing, third-party advertising, or any commercial activity beyond the direct scope of our sourcing and supply operations, without your explicit written consent.

3. Data Sharing and Third-Party Processors
JewelryWorld.in shares partner data only with third parties essential for fulfilling your orders and managing our operations — including logistics carriers and freight forwarders, payment processing gateways, statutory auditors and tax consultants, and legal and regulatory bodies when disclosure is mandated by Indian law or export compliance requirements. All third-party service providers are contractually bound to confidentiality obligations and are prohibited from using your data for any purpose beyond the specific contracted service. We do not sell, lease, exchange, or otherwise transfer partner data to any external party for marketing or commercial intelligence purposes under any circumstances.

4. Data Security Measures
We apply industry-standard and commercially appropriate security measures to protect all partner data, including role-based access controls limiting data access to authorised personnel, encrypted storage of sensitive commercial and financial data, procedural safeguards for data handling and backup processes, and comprehensive audit trails for data access and modification activities. All staff with access to partner data are trained in data protection best practices and bound by confidentiality obligations. We conduct regular security reviews and update protocols in response to evolving data protection standards. In the event of any data security incident affecting partner information, we will notify affected partners promptly and take immediate corrective action.

5. Partner Rights and Data Requests
As a business partner of JewelryWorld.in, you retain the right to request access to the information we hold about your business, to request correction of any inaccurate or outdated records, to restrict certain data processing activities, or to request deletion of your data where legally permissible. Deletion requests are evaluated in the context of mandatory legal retention requirements — such as GST records and export documentation, which must be retained for statutory periods. We respond to legitimate data access and modification requests within 10 to 15 business days from receipt of a written request.

6. Policy Updates and Contact
This Privacy Policy is reviewed and updated periodically to maintain alignment with regulatory requirements and business best practices. Material changes will be communicated to registered trade partners through formal channels — typically via email notification and updated publication on our platform. For any privacy-related queries, data access requests, or concerns about our data practices, please contact our Data Protection team via the details available on our Contact Us page.